On-Page SEO

Website Management

Is your agency lacking support or your website too slow? We deliver enterprise-level maintenance and performance improvements.

Update, Improve &
Stay Secure

maintaining your website

When maintaining your website, our experts carry out many website maintenance services and support tasks to keep your site running perfectly.

This Web Development  service includes:

Backups

Regular and thorough backups of your site on an offsite cloud system, so that it can be fully restored in case of loss. Websites can crash and lose data for a wide range of reasons, and we’re here to make sure your business never suffers.

Security

Protection against hackers from gaining access to your site. We can also protect your emails from spam attacks, which can be troublesome and frequent if they’re not dealt with efficiently.

Monitoring

We’ll monitor functionality to ensure your website is working as it should and that it’s upgraded where necessary. For example, some plugins may become outdated and no longer work with the newest version of your website software. Plugins may need upgrading to accommodate the newer version, or become obsolete with the software improvements.

Downtime

Downtime is highly inconvenient for any website owner. When it happens, it’s important to have someone on hand to help. We can assist you by liaising with the hosting company to sort out the situation as quickly as possible.

Service Level
Agreements

The Innit Guarantee

We prioritise customer experience and satisfaction. Our SLAs give you peace of mind and ensure that you’ll always have the best possible experience with our team.

Senior Technicians

Our senior technicians have a minimum of 4 years experience, which makes resolving hardware or software issues as pain-free and as efficient as possible.

Dedicated Account Manager

A dedicated account manager and a service desk to help manage support requests as fast and pain-free as possible, day or night.

Alert Mechanisms

Our team ensures up-time monitoring with alert mechanisms.

Complete Reports

You have constant access to reporting on performance and response times.

Minimised Security Risks

Automatic security updates and patching to ensure security risks are minimised.

Cloud Backups

Offsite cloud backups with the ability to do full restores within an hour.

Efficient Response

SLAs guarantee response and resolution times at an efficient pace.

Constant Monitoring

Proactive monitoring of resource usage and spikes in traffic tied to action alerts.

Free Consultation

Flexible Web Maintenance & Support Options

Whether you need a one-time migration and improvement project or are looking for a long-term partnership, we offer flexible maintenance plans. We’re committed to providing ongoing support that’s tailored to your needs, so you maximise the value of your website.
 
If you’re not satisfied with your current hosting setup or agency, we offer a seamless migration service. We’ll move your website to our secure, high-performance hosting environment, ensuring minimal downtime and maximum reliability.  
 
Not ready for a full redesign? No problem. Our health checks help you get the most out of your existing website by performing key optimisations and improvements. Whether it’s enhancing functionality, improving design, or boosting performance, we’ll ensure your site is at its best.  
 
Our flexible website support and maintenance packages include monthly and quarterly options to keep your site running smoothly. Each package comes with a detailed report outlining our findings, updates, and recommendations for ongoing improvements.  
 
With us, you’ll also benefit from a dedicated account manager who will act as your point of contact. Your account manager will listen to your needs, translate them into clear briefs for our team, communicate timelines and estimates, and ensure your project stays on track and on budget.

Your Guide to Common Questions & Solutions

What does your website maintenance service include?

Our service includes regular updates, security monitoring, backups, performance optimisation, and bug fixes. We ensure your website remains secure, fast, and fully functional at all times.

Maintenance frequency depends on your plan and requirements. We offer flexible options, from weekly updates to ongoing, proactive monitoring and support.

Yes, we offer reliable support to quickly resolve any issues. Whether it’s a technical fault or a performance concern, our team is on hand to keep your website running smoothly.

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